User name J. Singh
Log entry time 03:49:01 on July18,2003
Entry number 104373
keyword=medm problem fixed
the sysadmin came in. he pressed a bunch a buttons. he could not login to "hlasrv" to do tests. eventually he went upstairs to reboot it. after 10 minutes, we got everything back and up and running. he showed us where to check the status of "hlasrv" go here and see entry 104372
from fig 1, it appears that hlasrv crashed/hung @ 0045, but we didn't notice until about 0115 when we tried to do a HARP scan.
symptom: hlamain medm screen was frozen
solution: try to restart it. if doesn't work, wait 10 min, call MCC to call software on call. they will probably have to reboot hlasrv