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    User name J. Singh

    Log entry time 03:49:01 on July18,2003

    Entry number 104373

    keyword=medm problem fixed

    the sysadmin came in. he pressed a bunch a buttons. he could not login to "hlasrv" to do tests. eventually he went upstairs to reboot it. after 10 minutes, we got everything back and up and running. he showed us where to check the status of "hlasrv" go here and see entry 104372

    from fig 1, it appears that hlasrv crashed/hung @ 0045, but we didn't notice until about 0115 when we tried to do a HARP scan.

    symptom: hlamain medm screen was frozen
    solution: try to restart it. if doesn't work, wait 10 min, call MCC to call software on call. they will probably have to reboot hlasrv


    FIGURE 1