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    Make New Entry, Make Followup Entry

    User name A. Camsonne

    Log entry time 03:17:43 on October 11, 2010

    Entry number 334372

    This entry is a followup to: 334371

    keyword=Hall A Epics gateway down

    I checked the network in the Hall and it was fine,
    eventually figured out it was a gateway issue :
    [adaq@adaql6 ~]$ ping cagwhla.acc.jlab.org
    PING cagwhla.acc.jlab.org (129.57.255.11) 56(84) bytes of data.
    
    --- cagwhla.acc.jlab.org ping statistics ---
    12 packets transmitted, 0 received, 100% packet loss, time 10999ms
    
    [adaq@adaql6 ~]$ ping cagwhlc.acc.jlab.org
    PING cagwhlc.acc.jlab.org (129.57.255.13) 56(84) bytes of data.
    64 bytes from 129.57.255.13: icmp_seq=1 ttl=60 time=0.180 ms
    64 bytes from 129.57.255.13: icmp_seq=2 ttl=60 time=0.170 ms
    64 bytes from 129.57.255.13: icmp_seq=3 ttl=60 time=0.164 ms
    
    I requested to MCC to ask to software on call to reboot the Hall A EPICS
    gateway