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    User name D. Armstrong

    Log entry time 09:24:22 on May 19, 2010

    Entry number 323257

    keyword=BTA software still not working

    As reported by the previous shift crew, the BTA software was not properly calculating ABU, BNA hours correctly. I killed the GUI, restarted the process. No joy, still not updating properly.

    So, I killed the gUI again,. and followed the procedure outlined by Bob in halog entry 320826 (http://www.jlab.org/~adaq/halog/html/1005_archive/100503161205.html ). I find a couple of zombie abu processes running; kill them and restart following Bob's prescription. Let's see if that works.

    Probably should put Bob's halog entry into the troubleshooting guide.